Privacy Policy

1. Introduction

uptimeMonit ("we", "us", or "our") operates the uptimeMonit platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Billing Information: Payment details processed securely through our third-party payment processor. We do not store full credit card numbers.
• Usage Data: Information about how you use our services, including monitored endpoints, alert configurations, and feature usage.
• Log Data: IP addresses, browser type, operating system, and pages visited when you access our website.
• Cookies: We use cookies and similar technologies to maintain sessions and improve the user experience.

3. How We Use Your Information

• Provide, operate, and maintain our services.
• Process transactions and send related information.
• Send you alerts, notifications, and service-related communications.
• Respond to your comments, questions, and support requests.
• Monitor and analyze usage trends to improve our platform.
• Detect, prevent, and address technical issues and security threats.

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our platform (e.g., payment processors, email delivery services, cloud hosting), subject to confidentiality agreements.

We may also disclose information if required by law or to protect the rights, safety, or property of uptimeMonit, our users, or the public.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Monitoring data (uptime checks, response times, incident history) is retained according to your plan's data retention period. You may request deletion of your account and associated data at any time.

6. Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict the processing of your data.
• Export your data in a portable format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@uptimemonit.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@uptimemonit.com or visit our Contact page.